Refund Policy

Introduction

We strive to provide the best service for your event bookings. However, we understand that plans may change. This Refund Policy outlines our procedures for requesting a refund.

Refund Eligibility

Refund requests will be considered only in the following cases:

• The event is canceled by the organizer or the venue.
• You encounter technical issues preventing the completion of your booking.

Refunds are not eligible for:

• Changes in personal plans or preferences.
• Failure to attend the event due to personal reasons.

How to Request a Refund

If you are eligible for a refund, please follow these steps:

1. Contact us at our support email or phone number within 24 hours of the event's scheduled time.
2. Provide your booking details and reason for the refund request.
3. Our team will review your request and notify you of the decision.

Refund Process

If your refund request is approved, the refund will be processed through the same payment method used for the booking. Refunds may take 5-7 business days to reflect in your account.

Non-Refundable Cases

Refunds will not be issued in the following cases:

• If you fail to attend the event.
• If the event has already taken place.